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The Subscription screen

What the screen shows

Where your subscription stands: its status (Trial, Active, Payment failed, Cancelled…), the date that matters (end of trial, renewal or access until), your current plan, your card and your invoices.

How to read it

  • During the trial, no paid plan is shown. The plan appears once the subscription is active.
  • "Payment failed" shows an access countdown, with a 30-day grace period, and the "Update the card" button.
  • "Read-only": the trial is over, and your data remains viewable.
  • Changing plan, cancelling or reactivating goes through the secure billing portal.
  • "Ending" flags a subscription that will stop at its next due date.
  • With no card or invoice, the screen says "No card on file" and "No invoice yet".

What to do next

Click the main button on the screen: "Start the trial", "Choose a plan" or the portal. Only the workspace administrators can open the portal.

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